Terms and Conditions
Welcome to Ghar ki Thali. These Terms and Conditions (“Terms”) govern your use of our website https://bisque-moose-722594.hostingersite.com and the services we provide, including meal subscriptions and food delivery in Dubai.
By accessing our website or using any of our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
1. Service Overview
Ghar ki Thali is a vegetarian tiffin service offering home-style meals prepared with hygiene and without palm oil. We deliver to select areas in Dubai as per the delivery zones listed on our website.
We reserve the right to modify or discontinue the service (or any part of it) at any time without notice.
2. Eligibility
To use our website and place orders:
- You must be at least 18 years old.
- You agree to provide accurate, current, and complete information when registering or placing an order.
- You are solely responsible for maintaining the confidentiality of your login credentials.
3. Subscription Plans
By purchasing a meal plan, you agree to:
- Pay in advance for the selected plan (1-time or 2-time meals).
- Receive meals as per the selected plan and delivery area.
- Notify us at least 24 hours in advance for any changes, freezes, or cancellations (as per our Refund and Returns Policy).
We reserve the right to revise plan prices or modify menus without prior notice, but active subscriptions will be honored for their duration.
4. Delivery Policy
- Meals are delivered as per the time slot selected by the customer (lunch/dinner).
- Customers must be available at the delivery address or provide valid instructions.
- We are not responsible for missed deliveries due to incorrect addresses, unreachable phone numbers, or lack of response.
5. Use of Website
You agree to use this website:
- Only for lawful purposes.
- Without impersonating any person or entity.
- Without distributing harmful software or spam.
We reserve the right to restrict or terminate your access to our website for violating these Terms.
6. Intellectual Property
All content on this website (text, images, logos, product descriptions, and design) is the intellectual property of Ghar ki Thali and may not be copied, modified, or reused without written permission.
7. Payments
We accept secure online payments via third-party gateways. By placing an order, you authorize us or our payment partners to charge your selected payment method.
We do not store your complete card details on our servers. For payment failures or disputes, please contact us directly.
8. Refunds and Cancellations
Please refer to our Refund and Returns Policy for detailed information on:
- Refund eligibility
- Subscription freezing
- Delivery issues
9. Limitation of Liability
To the maximum extent permitted by law, Ghar ki Thali shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delay in delivery due to force majeure (weather, traffic, strikes, etc.)
- Allergic reactions or health issues not disclosed to us
10. Modification of Terms
We may update these Terms and Conditions at any time. Continued use of our services after such changes implies your acceptance of the revised Terms.
11. Governing Law
These Terms are governed by the laws of the United Arab Emirates (UAE). Any disputes arising shall be subject to the jurisdiction of the courts in Dubai.
12. Contact Us
If you have any questions or concerns about these Terms, please contact:
Ghar ki Thali
📧 Email: admin@bisque-moose-722594.hostingersite.com
📞 Phone: Will be available soon
📍 Address: Dubai